Salesforce Commerce Cloud

Website: https://www.salesforce.com/commerce/
Cost: Custom pricing based on business needs
Support: 24/7 Support, Help Center, Community Forums
Main Uses: Enterprise-level B2C and B2B e-commerce, AI-driven personalization, omnichannel commerce, headless commerce
Marketing Channels: E-commerce, Digital Sales

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Salesforce Commerce Cloud
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Description

Salesforce Commerce Cloud is a comprehensive cloud-based e-commerce platform designed to deliver personalized shopping experiences across all digital channels. It supports both B2C and B2B models, offering AI-driven recommendations, seamless integration with Salesforce CRM, and robust tools for managing product catalogs, pricing, and promotions.

Tool Facts

  • Founded: 2016 (acquired Demandware)
  • Headquarters: San Francisco, California, USA
  • Integrations: Salesforce ecosystem, third-party apps via APIs
  • Notable Feature: Einstein AI for personalized product recommendations and predictive analytics

Educational Resources

Salesforce Commerce Blog

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